Privacy Policy

1. Your personal data – what is it?

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (the “GDPR”).

2. Who are we?

First Touch is the data controller (contact details below). This means it decides how your personal data is processed and for what purposes.

3. What data do we process?

We will process some or all of the following data where necessary to perform our tasks: –

  • Names and titles;
  • Contact details including addresses, telephone numbers and email addresses;
  • Financial identifiers of regular donors, such as bank account numbers, and payment/transaction identifiers.

4. How do we process your personal data?

First Touch complies with its legal obligations under the “GDPR” by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We use your personal data for the following purposes: –

  • To fundraise and promote the interests of First Touch;
  • To manage our employees and volunteers;
  • To maintain our own accounts and records (including the processing of gift aid applications);
  • To inform you of news, events, activities and services.

5. What is the legal basis for processing your personal data?

Where we have your explicit consent to communicate with you so that we can keep you informed about news, events and activities, and opportunities to contribute to the work of First Touch financially or in other ways;

Some processing is necessary to meet legal obligations for example information required by HMRC to claim gift aid on donations;

Processing is necessary for carrying out obligations under employment, social security or social protection law, or a collective agreement.

6. Sharing your personal data

Your personal data will be treated as strictly confidential. We will never share your data with third parties.

7. How long do we keep your personal data?

We keep data in accordance with the guidance set out in legislation;

Specifically, we retain gift aid declarations and associated paperwork for up to 7 years after the calendar year to which they relate.

8. Your rights and your personal data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: –

  • The right to request a copy of your personal data which the First Touch holds;
  • The right to request that First Touch corrects any personal data if it is found to be inaccurate or out of date; 
  • The right to request your personal data is erased where it is no longer necessary for First Touch to retain such data;
  • The right to withdraw your consent to the processing at any time
  • The right to request that the data controller provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable) [Only applies where the processing is based on consent or is necessary for the performance of a contract with the data subject and in either case the data controller processes the data by automated means].
  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
  • The right to object to the processing of personal data, (where applicable) [Only applies where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics]
  • The right to lodge a complaint with the Information Commissioner’s Office. 

9. Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

10. Contact Details

If you have any questions about this privacy notice, or to exercise all relevant rights, queries or complaints, please in the first instance contact Sarah Collins by email at [email protected] or by post to First Touch, NNU, First Floor, Lanesborough Wing, St George’s Hospital, Blackshaw Road, London, SW17 0QT

You can contact the Information Commissioner’s Office on 0303 123 1113 or via email or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.